US Customs for the second time in a month…

/ shellerina
Denied entry into the US!?!
We got stopped just south of this first US bridge at Rouses Point NY USA. We were instructed to tie up just north of the bridge at the US Customs Check in Point on the west side.
Tied up at US Customs, Rouses Point NY.
Here at this mobile office we got cleared through US Customs, but not without a fair amount of confusion on their part. But they were courteous.

It simply was not as simple and clear as the other border crossings over the past. Several weeks.

One main issue was the marina owner told us, “They prefer you check in BEFORE your arrival in the US… and they prefer you use the APP.

CBP ROAM app for smart phones

The primary reason we wanted to get back in the US was the unacceptable Internet service we were getting in Canada. Well, using the app proved to be impossible. Each attempt resulted with a prompt to begin a VIDEO call with a Customs Officer, each attempt failed at that point.

So, the end result was a denial of entry into the US.

The guys at the bridge / mobile Customs office got it cleared up, and we were on our way.

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